As a professional fitness equipment Manufacturer,

GANAS has listed a series of FAQs here to help you quickly solve your problems and save you valuable time.

  • FAQ
  • Are you a gym equipment manufacturer?

    Yes. We are commercial gym equipment manufacturer. Since 2004, We are the top 10 brands in China for heavy duty commercial gym machine over 21 years. Our production workshop about 30,000 square meters and have big showroom covers over 3000sqm with full ranges of gym equipment including cardio machine, strength machine, accessories and so on. so it enable us to deliver on time ,guarantee quality and provide mass production ability ,competitive price and the most intimate service.

  • Can we visit your factory?

    Of course, we expect customers to visit our factories or offices. Please let us know when you travel to China.We will meet you at the airport or the station. If for some reason you are unable to visit us,we can provide you with live broadcast, video meeting , video pictures etc, to help you learn more about us please contact for more information.

  • How can I get your offer as soon as possible?

    You can through the website information to get in touch with us for example:telephone, Email,Whats-app, We Chat, etc, we will reply you within one day. When you contact us you can provide us with the gym layout with size, photos, also machines specification, such as product photos and item quantities. In this way, we can provide the most accurate product quotation as soon as possible.

  • What is the MOQ?

    it can order 1pcs, of course if more quantity, the price will be much competitive.

  • What is the lead time?

    For products that are in stock or only simple processing, usually takes 5-10 days, If no in stock, our processional salesman will provide you with an approximate delivery time based on the quantity of product needed and the normal production time of that product. Usually will take about 25-35 days.

  • How to guarantee the quality of your equipment?

    Firstly Our factory have over 21 years exporting experience and won number of authorized certificate such as SGS,TUV, IS0 quality system. Secondly all the products will be installed on site to testing by our QC Department before shipping. Thirdly we will take video and photos of the finished machines for you. Fourthly, warmly welcome you to inspect the goods in our factory

  • Do you provide gym equipment installation service?

    Yes, no worry, we can provide global installation by sending our engineer to your gym to support you. For our machines installation, it is easy, we also can provide detailed installation manual to guide you step by step. Usually 99% clients will do the installation by manual.

  • How about the After-sales service?

    Yes, each series have guarantee year, during guarantee year, our accessories is free for you. You can take the video of the machines for our engineer to check it clearly, then we will send you the accessories within 7 days by DHL. with forever free technique guide.
    Respond positively to your feedback at any time within 24 hours.

  • Do you have showroom of your machines?

    Yes, sure, we have big showroom covers over 3000sqm with full ranges of gym equipment including cardio machine, strength machine, accessories and so on. Welcome to our visit our showroom and check all the details quality.

  • Can you do the shipping to our country?

    Yes. We can. We have rich exporting experience over 21 years. So we already cooperated with lots of shipping company with good price and good service. If you not have your own shipping agent, we can help you ship to your country directly. If you have your own shipping agent, just let them contact us, we will support them to do the shipping well.

  • FAQ

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