Professional manufacturer of full set heavy-duty commercial gym equipment over 21 years. +86 13642520076 ky004@ky868.com
At the Canton Fair in May 2024, customers in Kyrgyzstan learned about the Ganas brand for the first time.The client plans to open a 600 square meter commercial gym in the country.At the exhibition, he showed great interest in our brand, product series and technical details. Through the exhibition, the customer had a preliminary understanding of Ganas' advantages in the field of fitness equipment manufacturing, including our technical level, production process and service quality.
The exhibition information laid the foundation for our subsequent cooperation. The Kyrgyzstan customer had a preliminary understanding of the Ganas brand, but because the gym site was not yet completed, the customer did not make a purchase decision immediately after the exhibition, but decided to continue looking for more suppliers after returning home and make more detailed comparisons and considerations.
On May 23, 2024, Kyrgyzstan customers came to Ganas's headquarters and production base, Qingyuan. This was a very important visit, during which the customers conducted a comprehensive inspection of our factory. We led the customers to visit various departments of the factory, including the production workshop, assembly workshop, packaging workshop, etc. After understanding our production process, the customers had a more intuitive understanding of Ganas's manufacturing strength and technical accumulation.
During the inspection, the customer paid special attention to the quality of our equipment, the selection of materials and the production process. As a professional fitness equipment manufacturer with a history of more than 20 years, Ganas pays attention to the control of every detail. The customer highly praised our products in terms of functional design, comfort and durability. However, the customer still made extensive comparisons between the quality of the products and other suppliers. As the site was not yet ready, the customer did not make a final purchase decision immediately, but decided to return home to continue decorating the site.
After the Kyrgyzstan customer returned home, we did not relax. Ganas' team always kept in touch with the customer, regularly communicated by phone and followed up by email, provided the latest product information and market trends in a timely manner, and answered questions encountered by the customer during the equipment selection process.
During the renovation, the client carefully selected several internationally renowned fitness equipment suppliers and compared the product quality, price and after-sales service one by one. After several months of repeated comparisons and research, the client finally chose Ganas as their fitness equipment supplier. Our products not only meet the functional needs of customers, but also provide excellent quality assurance, which makes customers very satisfied. Especially in terms of after-sales service, customers attach great importance to our full support in equipment installation, repair and maintenance, which is also one of the key factors that make us stand out.
On December 4, 2024, the customer flew to China again to meet with the Ganas team to discuss the details of the cooperation. This time, the decoration of the customer's gym site has been basically completed, so the number, model and placement of equipment can be determined more accurately. With the assistance of Ganas' professional sales team and designers, the customer finally selected a number of high-end fitness equipment suitable for the positioning of its gym.
This discussion was not only about the selection of equipment, but also involved the confirmation of many details. For example, the customer adjusted the size and configuration of the equipment according to the actual site requirements to ensure that all equipment can be seamlessly connected and the space can be effectively used. At the same time, the customer put forward some specific requirements for our product packaging and transportation services, and we also provided solutions as soon as possible.
Finally, the two sides reached a consensus on key issues such as equipment list, contract terms, delivery date, etc., and signed a formal cooperation agreement. The total order amount of the Kyrgyzstan customer is US$120,000, covering a variety of high-end series of strength equipment, aerobic equipment and other supporting facilities.
From the initial contact at the exhibition to the final order signing, the reason why Kyrgyzstan customers chose Ganas is inseparable from our continued advantages in product quality and customer service. As a brand with a deep accumulation in the industry, Ganas has won the trust of global customers through years of technological innovation and a complete after-sales service system.In terms of product quality, we strictly control every production process to ensure that each equipment is precisely tested and debugged to meet the highest standards.
We believe that in the future cooperation, both parties will further deepen the cooperative relationship. As the customer's gym gradually operates, Ganas will continue to provide customers with technical support and after-sales service to ensure the customer's business success.
We will continue to uphold the concept of "quality-oriented, customer first", constantly optimize our products and improve our services, and strive to provide global customers with better and more professional fitness equipment solutions.
Here, we would like to express our special thanks to our Kyrgyz customers for their trust and support. Among many fitness equipment suppliers, customers finally chose Ganas, which is not only a recognition of our products and services, but also a high praise for our brand value. We promise that Ganas will continue to work hard to give back to every customer who chooses us as a partner with more excellent product quality and more meticulous service.